Strategic Sourcing Emotional Footprint Report
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Use this report to develop an informed view of the Scanmarket customer experience.
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The Strategic Sourcing Emotional Footprint Report measures high-level user sentiment. It aggregates emotional response ratings across 25 thoughtful questions, creating a powerful indicator of overall user feeling toward the vendor and the product.
Areas of Assessment
- Service Experience - Will the level of service meet your expectations, or exceed them?
- Conflict Resolution - When disagreements arise, will you be treated fairly?
- Negotiation & Contract - What should you expect when it comes to the process of making an agreement?
- Strategy & Innovation - Is the Scanmarket solution going to keep you ahead of the curve?
- Product Impact - How will Scanmarket propel your organization forward?
Download this report to get an inside look. >>
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