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Reinventing the case for shared services

Riding the new wave of collaborative service delivery

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Local Government organizations are looking to new shared services models to deliver vital citizen services against a rising tide of challenges.

The drivers for considering a shared services are varied but many organizations are now building the business case based on a more diverse set of factors that put the experience of both colleagues and citizens at their core.

Download your copy of this analyst report to see how the public sector across Europe are making a fresh approach to shared services:

  • Embracing innovation
  • Increasing employee satisfaction
  • Reducing costs and enhancing performance
  • Collaborating to access greater resources
  • Using technology and innovation to streamline processes

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