The PAC Report 2023 is a study conducted on behalf of Unit4 to uncover the performance and future priorities of service-based businesses.
Based on the feedback of 400 industry leaders, the research sheds light on the challenges that professional service firms face as they adjust to new working practices, business models, and technology platforms. These changes have been brought on by the pandemic and the evolving needs of customers and employees.
This second annual study of the professional services market gathers insights from European and US business leaders on the critical issues that will influence the industry's future.
You can download our infographic below that highlights the insights on the North American region.
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