Professional services today – the SPI view
The 2023 Professional Services Maturity Benchmark is here – download your copy to learn how your industry performed in the past year – and what you can do to get ahead of the pack.
In their 16th annual Professional Services Maturity Benchmark report, Service Performance Insight paint a picture of 2022 as a turbulent year in which market changes caught many firms off guard.
It would usually cost $1,995.00 but we’re pleased to be able to offer it here for free thanks to our sponsorship.
Check out the full report to discover why firms are working harder (but not necessarily smarter) and how you can develop your operational, talent, and technology strategies to create a base for success in a period of ongoing uncertainty and change. This year’s report covers:
- The reasons many KPIs for professional services organizations deteriorated across 2022.
- How technology adoption and deployment drives achievement across all metrics – from EBITDA to customer satisfaction and on-time project delivery.
- The lessons you can learn from the industry’s top performers to boost your firm’s chances of success.