The 2022 Professional Services Maturity Benchmark is here.
Read it to learn how your peers fared in 2021 – and how you measure up.
Service Performance Insight have just released their 2021 edition of the Professional Services Maturity Benchmark.
They explore how the industry has performed as it returns to growth following 2020 – with revenues increasing 22% and net profit remaining strong even in the face of ongoing talent challenges.
Read the report for yourself to discover what it means to be a top-performer after COVID, how you can achieve it, and how technology plays a more important role than ever in maintaining both service levels and profitability. Including:
- How attrition has risen 42% in the past year – and what this means for business performance.
- What “maturity” means for professional services in 2022.
- What sets the best apart from the rest – and what you can do to emulate them.
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