Resource Utilization ebook
The make or break metric for professional service organizations
Small changes. Big payoff.
Effective resource utilization for professional service organizations (PSOs) is essential. Because it drives performance across all metrics – from billing to revenue to profitability. But more importantly, a 15% increase in resource utilization – managed correctly – boosts more than your bottom line. It’ll have a hugely positive effect on your peoples’ engagement, wellbeing, and loyalty too.
In this ebook, you'll discover:
- Why people are your biggest asset
- The 5 steps for maximizing your utilization levels
- How to take utilization beyond performance